Help center
How can we help?
Start with the common ones below, or browse every guide. If you're still stuck, a real person answers support.
Common questions
Every guide
Getting started
Every day
- The Family PageScene cards, live drives, honest last seen
- Today & Family PlansShared locations, upcoming events and departure timing
- Saved PlacesAdd a place, Change picture, delete or hide
- Coming Home AlertsThe signature BRYKK feature
- NotificationsGet the alerts you want, mute the ones you don't
- Trips & ETADriving, ETAs, Live Activities
- Trip ReplayA past drive told as a short story
- Exact SpotThe place and address in words, then Navigate
- Weather & Alerts7-day forecast, radar, severe weather warnings
Safety
Still stuck?
Tell us what's going on. You can also send a problem report from inside the app, under Settings › Help.
Contact support