BRYKK Support
Help that gets people
unstuck fast.
Use this page for setup help, troubleshooting, BRYKK Life questions, and direct support. If something in the app feels wrong, start here.
Start with setup, then use troubleshooting.
Check location permissions, notifications, family approval, and the time of the last update. If those look right but an issue repeats, contact us so we can investigate; poor coverage is not the only possible cause.
Need a real person?
Email support with your device, app version, and what happened. If you attach a screenshot, hide any family location or personal details you do not want to share.
support@brykk.appTurn radar on or off, replay precipitation, and understand timestamps and official alerts.
Understand planned trips, recent movement, update times and upcoming events.
Set up your family, approve members, and get BRYKK working on iPhone and iPad.
Walk through saved places, coming home, SOS, trip history, Apple Watch, Apple TV, and more.
Fix location permissions, notifications, family sync, and common launch issues.
Understand BRYKK Life, what stays free, restore purchases, and refund paths.
Learn how BRYKK temporary share links work for people who do not have the app.
Review how BRYKK uses CloudKit, location, microphone, and family data.
BRYKK Life covers the approved family group. If one device bought it and another still looks locked, reopen the app and let family data refresh.
The family map, place alerts, text chat, SOS, impact detection, active trip following, 10 most recent family drives, and local weather stay free, with up to 4 family members and 2 saved places.
Translation, expanded trip history and playback, shared planning, family and destination weather, voice messaging, expanded saved places, and larger family limits.
BRYKK subscriptions are handled through Apple. Use your Apple purchase history and the BRYKK refund page for the correct path.